About Us - Efficium

Customer Access

Managed IT & Support
Comprehensive management of your entire IT environment, combining monitoring, maintenance, and user support under one reliable framework.
Efficium provides rapid response times and effective resolutions to user issues, ensuring minimal downtime and consistent productivity.
Microsoft 365 Services
- Office 365 – Full management of your Microsoft productivity suite.
- SharePoint – Architecture, design, and security configuration for collaboration and document management.
- Teams – Administration of Microsoft Teams — including setup, security, lifecycle governance, user enablement, and troubleshooting — to maintain a secure and organized communication platform.
- Copilot – Guidance, governance, and oversight to help organizations adopt AI responsibly within the Microsoft ecosystem, ensuring security, licensing, and data usage align with business goals.
Network Management – Continuous supervision of your network infrastructure to ensure availability, stability, and optimal performance.
Cybersecurity & Compliance
Endpoint Detection and Response (EDR) – Real-time, automated protection that detects, contains, and responds to threats before they spread.
- Vulnerability Management – Identifies, evaluates, and remediates weaknesses in your systems and network.
- Patching – Continuous management of workstation and server updates to maintain a secure environment.
- Managed Firewall – Administration, monitoring, and optimization of your network perimeter security.
- Endpoint Detection and Response – Managed EDR for complete endpoint protection and threat containment.
- Email Security – Advanced filtering to block phishing, spam, malware, ransomware, and malicious attachments.
- DNS Security – Secure DNS filtering to prevent access to dangerous or suspicious domains.
- Security Awareness Training – Continuous education for employees on cybersecurity best practices and emerging threats.
Provides a structured, time-critical process to identify, contain, and resolve cybersecurity or operational incidents that threaten systems, data, or business continuity.
Security governance, control, and monitoring for Microsoft 365 and Azure environments — protecting identities, data, applications, and cloud infrastructure.
Cloud & Infrastructure
Management, architecture, governance, and security of your cloud environments — ensuring reliability, scalability, and performance.
Comprehensive backup and disaster recovery planning to protect your business continuity.
Monitoring and optimization of physical and virtual infrastructure to maintain consistent uptime and performance.
Fractional CIO & Advisory
Develops and maintains your organization’s cybersecurity strategy and roadmap, while establishing policies, controls, and governance frameworks that align with industry standards.
Defines and executes your IT strategy in alignment with business goals, including governance, policy creation, budgeting, vendor management, and technology procurement.
Strategic consulting and technology planning to guide investment, modernization, and business alignment.
Transformation & Training
Provides engaging, continuous education to strengthen employee awareness and reduce human error — one of the main causes of security breaches.
Support for digital transformation projects through process improvement, user adoption strategies, and cultural alignment around technology.
Hands-on training sessions to ensure teams can effectively use new tools, maximizing ROI from implemented technologies.

Our Culture

We’re a team of problem-solvers who care about getting it right—for clients and for each other.

No egos. No blame game. No “that’s not my job.” Just smart people who collaborate, challenge ideas respectfully, and own outcomes together. We invest in growth, value work-life balance, and build careers—not just fill positions.

Happy team. Better service. It’s that simple.

If you don’t need something, we’ll tell you. We’re invested in your long-term success, not upselling services you don’t need.

Yes, we use a ticketing system to track everything—but when it’s urgent or you need to talk to someone, we’re available. Critical issues get immediate attention, not automated responses.

We monitor 24/7, patch automatically, and catch issues before they cause downtime. Most problems are solved before you notice them.

Critical issues get resolved in minutes, not hours. You’ll always reach someone who knows your environment.m.

Mission

Our mission is to provide services and solutions that will enable your business to be more effective, efficient and profitable. We take pride in delivering services that exceed your expectations, are responsive, and are built on a foundation of trust and mutual respect.

Vision

To be the trusted IT partner of choice for SMBs across the United States.

Core Values

Customer First Your goals drive our recommendations, not our sales targets.
Proactive Partnership We prevent problems before they cause downtime.
Transparency Fixed pricing and clear communication—always.
Expertise Without Ego Technology explained in plain English, not jargon.
Accountability We deliver what we promise, when we promise it.

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Schedule a Consultation

30 minutes to understand your IT challenges. Zero obligation.

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